Privacy Policy

Red Wellies Pet Care Privacy Policy (GDPR)

When you contact us directly or our website, we will collect certain information or data about you so that we can offer our products and services to you and conduct our business in a professional manner. You may be a prospective customer, existing customer, prospective supplier or existing supplier.
This policy explains our promise to you on how we respect that data and keep it safe, in accordance with the current Data Protection legislation.

What we collect:
Name and contact information, email address, questions, queries or feedback you leave.
If you sign up to our email alerts we collect your subscription preferences and how you use our emails – for example whether you open them and which links you click on.
Information on how you use our web sites, using cookies and page tagging techniques.
This data can be viewed by authorised people from our suppliers, to:
Improve our sites by monitoring how you use them.
Gather feedback to improve our services, for example our email alerts.
Respond to any feedback you send us.
Send email alerts to users who request them.

Where your data is stored.
Depending on your interaction with us your data will be stored in one of the following ways:
On secure servers in the European Economic Area (EEA).
On secure servers in other parts of the world.
On our own computer network located at our business premises.
On paper at our business premises.

Keeping your data secure.
As sending information over the internet is not completely secure, we cannot guarantee the security of your data while it’s in transit to us. Any data you send is at your own risk.
Once we have received your data we have procedures and security features in place to keep your data secure.
These include the use of encryption and password protection.

Disclosing your information.
We will share your information with partner companies and suppliers when it is in our mutual interest to do so. e.g. sharing your name, address and contact details with one of our delivery providers.
We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights.
You can find out what information we hold about you and ask us not to use any of the information we collect.
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email.
If you wish to contact us about your data, please use the following  email:

Links to other websites.
Red Wellies Pet Care uses links to other websites in our website content and on our social media platforms. This privacy policy only applies toRed Wellies Pet Care only and doesn’t cover other sites that we link to.

Updating our Privacy Policy.
We may be required to update this Privacy Policy in accordance to Data Protection legislation. In these instances, we will attempt to notify you via email of any changes that may affect your personal data.

Red Wellies Pet Care
Updated 24/05/2018